Booking.com Phishing Scam Targets Employees in the Hospitality Sector
A phishing campaign is impersonating travel agency Booking.com to target employees in the hospitality industry, according to researchers at Microsoft.
The attacks use a social engineering technique called “ClickFix” to trick victims into downloading malware.
“In the ClickFix technique, a threat actor attempts to take advantage of human problem-solving tendencies by displaying fake error messages or prompts that instruct target users to fix issues by copying, pasting, and launching commands that eventually result in the download of malware,” Microsoft explains.
“This need for user interaction could allow an attack to slip through conventional and automated security features. In the case of this phishing campaign, the user is prompted to use a keyboard shortcut to open a Windows Run window, then paste and launch a command that the phishing page adds to the clipboard.”
The phishing emails are designed to create a sense of urgency, referencing negative reviews or asking questions about upcoming travel plans.
“The email includes a link, or a PDF attachment containing one, claiming to take recipients to Booking.com,” Microsoft says. “Clicking the link leads to a webpage that displays a fake CAPTCHA overlayed on a subtly visible background designed to mimic a legitimate Booking.com page. This webpage gives the illusion that Booking.com uses additional verification checks, which might give the targeted user a false sense of security and therefore increase their chances of getting compromised.
The fake CAPTCHA is where the webpage employs the ClickFix social engineering technique to download the malicious payload. This technique instructs the user to use a keyboard shortcut to open a Windows Run window, then paste and launch a command that the webpage adds to the clipboard.”
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